Katayama Bunzaburo Shoten Co., Ltd. ("we", "us", or "our") sets out below its privacy policy regarding the handling of your personal information at BUNZABURO ONLINE SHOP (the "store").
1. Business operator (data controller)
2. Definition of personal information
"Personal information" means information about a living individual that can identify the specific individual by name, date of birth, or other description contained in the information, or that can be easily matched with other information and thereby identify the specific individual.
3. Personal information we collect
We may collect the following personal information when you make a purchase, contact us, or register an account. We collect it by lawful and fair means, having specified the purposes of use.
4. Purposes of use
We use the personal information we collect for the following purposes:
5. Legal bases for processing (customers in the EEA / UK)
For customers residing in the European Economic Area (EEA) or the United Kingdom, we process personal information on the following legal bases: performance of a contract (processing orders, shipping, and support), compliance with legal obligations, our legitimate interests (fraud prevention and service improvement), and your consent (e.g. marketing).
6. Sharing with third parties and use of external services
We do not provide personal information to third parties except as required by law or with your consent. However, to the extent necessary to fulfil your orders, we may entrust the handling of personal information to the following external services (processors):
7. International transfers
In connection with the services above, your personal information may be stored or processed outside Japan (including outside the EEA). In such cases, we take appropriate safeguards in accordance with applicable law.
8. Retention period
We retain personal information for the period necessary to achieve the purposes of use, or for the period required by applicable law, and delete it appropriately when it is no longer needed.
9. Cookies and consent
We use cookies to provide and improve the functionality of the store. If you do not wish to accept cookies, you can change your browser settings. In applicable regions, you can make choices about the use of cookies through our consent management banner. To opt out of the sale or sharing of your personal information, please use the "Your privacy choices" page.
10. Security measures
We and our service providers take reasonable organizational, physical, personnel, and technical measures to safeguard personal information. We also use SSL (Secure Sockets Layer) technology to encrypt communications and protect information.
11. Your rights
You may request disclosure, correction, addition, deletion, or suspension of use of your personal information. You can also update your account information from My Account. Customers in the EEA and the UK have the rights of access, rectification, erasure (the right to be forgotten), restriction of processing, data portability, objection to processing, and withdrawal of consent, and the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us at the address below.
12. Contact
For inquiries and requests regarding the handling of personal information, please contact us at shibori@bunzaburo.com.
13. Changes to this privacy policy
We may revise this policy in response to changes in law or other circumstances. Any changes take effect when posted on this page.
Last updated: July 7, 2026
